Terms and conditions of purchase
The terms of this document were updated on 11/12/2020
Welcome to www.vensell.com (“Site”). The owner and operator of the Site
vensell.com is Owned By a limited liability company registered in the People
Republic Of China (“P.R.C”), with its office located at Yiwu City, Zhejiang
Province in China.
These Terms of Use and all policies and additional terms (if applicable)
posted on the Site set out the terms on which we offer you access to and use of
our Site, services and applications including our mobile application
(collectively, the “Services” ).
By accessing, registering and/or continuing to use or access our
Services, you are agreeing to be bound by these Terms of Use with immediate
effect. These Terms of Use are subject to change by us at any time. Your
continued use of the Site following any such change constitutes your agreement
to these Terms of Use as so modified.
References in these Terms of Use to “you” (or similar) are references to
you as an individual or legal entity as the case may be.
TERMS AND CONDITIONS
This page sets out the legal terms and conditions (“Terms &
Conditions”) under which VenSell.com. sells any of the products (“Products”)
listed on this website (“Website”) to you. We seek to comply with international
standards in distance-selling and e-commerce at all times and if you have any
concerns, please contact us via the following link:
https://vensell.com/contact
Your order
By placing an order for Products through our Website, you are confirming
that you intend to enter into a contract with us for the purchase of those
Products. You place the order for your Products on the Website by clicking the
‘Confirm Order’ button at the end of the checkout process. During the checkout
process, you will be asked to complete your payment details. All fields
indicated as compulsory must be completed (which includes providing us with a
valid phone number email address). We will then send you an email confirming receipt,
the details of your order and the delivery costs which will be added to the
purchase price (if applicable).
Please note that neither completion of the online checkout process nor
our confirmatory email constitutes our acceptance of your order. Our acceptance
of your order will take place only upon receipt of full payment from you. You can review the orders you have placed and
their current status at any time by visiting our Website and clicking on “Log
In” at the top of the page followed by selecting “Order History” at user's
Account page.
If we cannot supply you with the Products you ordered for whatever
reason, we will not process your order and will inform you of this. If you have
already paid for the Products, we will provide you with a full refund as soon
as reasonably possible.
Delivery / collection
We can only process orders for delivery or collection within countries
in which we are permitted to sell the Products. You may opt for the Products to either be
delivered to your address or to be made available at one of our designated
stores for your collection.
If you opt for collection at one of our stores, you will be asked to
choose a designated store which is convenient for you. Note that you may only collect from a
designated store of the same brand as the Products being purchased.
If you opt for delivery, please note that delivery charges and
timescales vary depending on the type of Products ordered, the service you
select and the delivery address.
We will try our best to either deliver the Products to your address or
make the Products available for collection at the relevant store by the
estimated delivery/collection date set out in our order confirmation
email. If we are unable to meet our
estimated delivery/collection date, we will contact you as soon as we can with
a revised estimated date. We will
inform you when the order is ready for collection or has been delivered to your
address, as the case may be. If you have
opted for collection at one of our stores, you must collect the order within 7
days of notification that the order is ready, failing which we reserve the
right to cancel the order, return the Products to our warehouse and (if
necessary and possible) process a refund to your payment card.
If you have selected delivery to your address and no one is available at
the specified address at the time of delivery, our delivery company will
contact you to arrange re-delivery. The
Products will only be left with a third party (such as building caretaker or a
maid) with your express authority.
All risk in the Products you order (including risk of loss and/or damage
to the products) shall pass to you when they are delivered to the delivery
address specified in your order, or collected from our store (as appropriate).
Occasionally, the supply of your Products may be delayed or prevented for
reasons beyond our control (e.g. material shortages, import delays or higher
than anticipated demand). Where this is the case, we will make every effort to
keep you informed but shall be under no liability to you for such delay or
failure.
Promotional offers
From time to time, we may make available promotional offers on the
Website and in such cases specific terms and conditions will apply. Such offers may be time-limited and orders
may not qualify if they have not been fully processed by you within the stated
time period. Offers may not be combined
with other promotions, offers and voucher codes unless otherwise specifically
stated. We reserve the right to amend
or terminate a promotion at any time without notice.